[GPL] TotalDesk GPL v1.7.29 – Helpdesk Live Chat Knowledge Base and Ticket System

TotalDesk GPL Plugin Overview:

TotalDesk WordPress Plugin GPL Download; TotalDesk Plugin GPL is the only all-in-one helpdesk solution for WordPress. Including a ticket- & notification system, LiveChat, knowledge base, report, and integration module it contains all the support features, that you need.

TotalDesk GPL Plugin is the only all-in-one helpdesk solution for WordPress. Including a ticket- & notification system, live chat, knowledge base, report, and integration module it contains all the support features, that you need. Get rid of single helpdesk plugins and get TotalDesk.

TotalDesk GPL Features:

Ticket System

• 3 Differnt New Tickt Forms
• Inbox Fetching
• 2 Roles: Agent & Reporter
• My Tickets Page
• Set default values for new tickets
• Set your own ticket Status
• Set custom ticket Types
• Set custom ticket Project / Systems
• Attachment Support
• Inform Agents of Notifications
• HTML WYSIWIG Comment Form
• Saved replies
• Logging / History system
• XLS export
• Reporters & Agents can reply to Email
• Ticket Overview (assigned to, status in colours)
• Set Inbox Archive Folder

Notifications

• Email Notifications
• Desktop Notifications
• Slack Notifications
• Notify when a ticket has been created
• Notify when someone replied
• Notify when a status has changed
• Notify when an agent has been assigned

Live chat

• Start a chat with a new subject (new ticket)
• Enter a chat with a given ticket ID
• Send a message (new ticket) when no agent is online
• Every chat conversation will be saved

Knowledge Base

• Create a FAQ based on a ticket
• Group FAQs into topics
• Set custom Icons for Topics
• Live search for FAQs
• Track FAQ views
• 3 Built-in widgets
• Order FAQs by View / Popularity
• 2 Layouts (boxed, list)

Reports

• Tickets By Agent
• Tickets By Status
• Tickets By Type
• Tickets By System
• Tickets By Year
• Tickets By Month
• Tickets By Year & Month

Integrations

• WooCommerce
• Envato
• Slack

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We have shared a 100% GPL-licensed file TotalDesk WordPress Plugin GPL Download. So you can use this file on your website or your client’s website without worry. The shared file is not nulled or cracked file. We downloaded these files from the original GPL file provider and shared them here.